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1. Defining the activity
Oral medicine is a medical discipline derived from odontology that studies and treats all diseases of the mouth.
The oral doctor is a multidisciplinary specialist who takes care of his patients with serious and/or specific pathologies.
Two degrees. Professional qualifications
a. National requirements
Under Section L. 4111-1 of the Public Health Code, in order to perform the activity of a physician specializing in oral medicine, the professional must meet cumulatively the following conditions:
- have the following degrees:- a French state diploma as a doctor of dental surgery, or a diploma, certificate or other title mentioned in Article L. 4141-3 of the Public Health Code (see below "Good to Know: Automatic Diploma Recognition"),
- a diploma in specialized studies (DES) in oral medicine;
- be of French nationality, Andorran citizenship or national of a Member State of the European Union (EU) or party to the agreement on the European Economic Area (EEA) or Morocco, subject to the application of the rules derived from the Health Code public or international commitments;
- with exceptions, be placed on the board of the College of Dental Surgeons (see infra "5 degrees). b. Request inclusion on the order of dental surgeons" list);
- be placed on the list of qualified specialists in the College of Dental Surgeons (see "5 b. Application for inclusion on the list of qualified specialists").
To go further Articles L. 4111-1 and L. 4141-3 of the Public Health Code.
Good to know: automatic diploma recognition
Under Article L. 4141-3 of the Public Health Code, EU or EEA nationals may practise as a dental surgeon if they hold one of the following titles:
- Dental practitioner training certificates issued by one of these states in accordance with Community obligations and listed by the Order of 13 July 2009 setting out the list and conditions for the recognition of training as specialist dental practitioners issued by the Member States of the European Community or parties to the European Economic Area agreement covered by Article L. 4141-3 of the Public Health Code;
- dental practitioner training certificates issued by an EU or EEA state in accordance with EU obligations, not on the list of the decree of 13 July 2009, if they are accompanied by a certificate from that state certifying that they sanction training in accordance with these obligations and that they are assimilated, by him, to the diplomas, certificates and titles on that list;
- dental practitioner training certificates issued by an EU or EEA state sanctioning training as a dental practitioner begun in that state prior to the dates in the order referred to in the order of 13 July 2009 and non-compliant with Community obligations, if accompanied by a certificate from one of these states certifying that the holder of the training titles has devoted himself, in that state, effectively and lawfully to the activities of a dental practitioner or, if necessary, a specialist dental practitioner for at least three consecutive years in the five years prior to the issuance of the certificate;
- dental practitioner training certificates issued by the former Soviet Union or the former Yugoslavia or which sanction training begun before the date of independence of Estonia, Latvia, Lithuania or Slovenia, if they are accompanied by a certificate from the competent authorities of Estonia, Latvia or Lithuania for training documents issued by the former Soviet Union, Slovenia for training documents issued by the former Yugoslavia, certifying that they have the same legal validity as the training certificates issued by that state. This certificate is accompanied by a certificate issued by the same authorities indicating that the holder has exercised in that state, effectively and lawfully, the profession of practitioner of the art of dentistry or practitioner of the dental art specialist during the at least three consecutive years in the five years prior to the issuance of the certificate;
- Dental practitioner training certificates issued by a State, Member or Party, sanctioning training as a dental practitioner begun in that state prior to the dates in the order referred to in the order of 13 July 2009 and not in accordance with Community obligations but allowing to practice legally the profession of practitioner of the dentistry in the state that issued them, if the practitioner of the art of dentistry justifies having performed in France during the five years three consecutive full-time years of hospital functions, if any in the specialty corresponding to training titles, as associate attaché, associate practitioner, associate assistant or functions academics as associate clinic head of universities or associate assistant of universities, provided they have been in charge of hospital functions at the same time;
- a doctor's training certificate issued in Italy, Spain, Austria, the Czech Republic, Slovakia and Romania sanctioning training that has begun no later than the dates set by decree of the Ministers responsible for higher education and health, if accompanied by a certificate from the competent authorities of that state certifying that it is entitled in that state to the practice of the profession of practitioner of the art of dentistry and that its holder has devoted himself, in that state, effectively and lawfully , activities of a dental practitioner for at least three consecutive years in the five years prior to the issuance of the certificate;
- Dental practitioner training certificates issued by a Member or Party State, sanctioning training that began before 18 January 2016;
- Spanish-issued doctor training certificates sanctioning medical training begun in that state between 1 January 1986 and 31 December 1997, if accompanied by a certificate issued by the competent authorities of that state indicating that the holder has successfully completed at least three years of study in accordance with the community basic training obligations of the profession of dental practitioner, which he has exercised, effectively, lawfully and principally, the profession of dental practitioner for at least three consecutive years in the five years prior to the issuance of the certificate and that he is authorized to practice or exercise, effectively, lawful and principally, this profession in the same conditions as the holders of training titles on the list mentioned in the order of July 13, 2009.
The odontology studies, with a total duration of six years, consist of three cycles:
- the first cycle, lasting six semesters, results in the issuance of two diplomas:- the first year of joint health studies PACES at the end of the first two semesters,
- The General Training Diploma in Odontology (DFGO) at the Bachelor's level (B.A. 3);
- the second cycle, lasting two years, results in the issuance of the master's degree in in-depth training in odontological sciences (DFASO);
- the third cycle of a three-year period, allows the future professional physician to acquire, in addition to the ED in dental surgery, a diploma of specialized studies (DES) in oral medicine.
General education diploma in odontological sciences
The undergraduate training consists of six semesters and aims to:
- the acquisition of a foundation of scientific knowledge essential to the subsequent mastery of the knowledge and know-how necessary for the practice of the profession of dental surgeon. This scientific basis encompasses biology, certain aspects of the exact sciences and several disciplines of the humanities and social sciences;
- the acquisition of knowledge in the fields of medical semiology, pharmacology and odontological disciplines;
- learning teamwork and communication techniques, necessary for professional practice.
It also allows students to learn how to communicate, diagnose, design a therapeutic proposal, understand a coordinated approach to care and ensure emergency actions.
The training includes theoretical, methodological, applied and practical teachings as well as the completion of a four-week full-time introductory course.
To go further : decree of March 22, 2011 curriculum for the general training degree in odontological sciences.
In-depth training degree in odontological sciences
The second cycle consists of four semesters and aims to:
- acquiring the scientific, medical and odontological knowledge that complements and deepens those acquired in the previous cycle and necessary to acquire the skills for all prevention and diagnostic activities and treatment of congenital or acquired diseases, real or assumed, of the mouth, teeth, maxillas and adjoining tissues;
- acquiring practical knowledge and clinical skills through internships and practical and clinical training;
- training in the scientific process
- Learning clinical reasoning
- learning to work as a multi-professional team, especially with other odontologists;
- Acquiring communication techniques essential to professional practice;
- awareness of ongoing professional development including the evaluation of professional practices and the continuous deepening of knowledge.
In addition to theoretical and practical teachings, the training includes the completion of hospital internships.
The second cycle is validated by the success of the knowledge of the teachings taught during the training, as well as the issuance of a certificate of clinical and therapeutic synthesis.
To go further Articles 4 to 15 of the decreed april 8, 2013 education for the state diploma of doctor of dental surgery.
State Diploma in Dental Surgery
The third cycle is sanctioned by the issuance of the state diploma of doctor of dental surgery. It includes:
- A short cycle of two semesters of training;
- a six- to eight-semester cycle of training for students who have been awarded the odontology internship;
- the defence of a thesis.
The two-semester third cycle is devoted to the overall patient approach and preparation for the independent practice of the profession.
It is accompanied by a 250-hour professional life initiation course with a dental surgeon.
The student will have to support a thesis before a jury from the second semester of the third cycle and until its validation. The DOCTOR's ED in dental surgery will be given to the student who validated the postgraduate teachings and validated his thesis.
To go further Articles 16 and following of the April 8, 2013 order on the education regime for the State Doctor's Diploma in Dental Surgery.
Diploma of Specialized Studies (DES) in oral medicine
Access to the postgraduate degree (otherwise known as an odontology internship) is through a competition available to students who have completed the second cycle.
This diploma allows the future oral medicine specialist to acquire the knowledge necessary to carry out his duties.
This course consists of two parts lasting six semesters each:
- theoretical training including:- theoretical training in medicine to supplement the candidate's medical knowledge,
- theoretical training in oral medicine;
- practical training that leads to internships in licensed locations. These internships are designed to enable the candidate to take care of patients with specific pathologies in a multidisciplinary manner.
To obtain the DES in oral medicine, the candidate must:
- validate all the lessons taught during the course;
- average all written and oral tests;
- successfully support his brief.
To go further Article L. 634-1 of the Education Code and decree of March 31, 2011 establishing the list of qualifying courses and the regulation of diplomas of specialized studies in odontology.
Costs associated with qualification
Training leading to the DES in oral medicine is paid for. Its cost varies according to the universities that provide the different courses. For more information, it is advisable to get closer to these establishments.
b. EU or EEA nationals: for temporary and occasional exercise (Free Service Delivery)
The professional who is a member of an EU or EEA state who is established and legally practises in one of these states may carry out the same activity in France on a temporary and occasional basis, without being included in the dental surgeons.
To do this, the professional must make a prior declaration, as well as a declaration justifying that he has the necessary language skills to practice in France (see infra "5o. a. Make a prior declaration of activity for EU or EEA nationals engaged in temporary and occasional activity (LPS)").
What to know
Registration on the College of Dental Surgeons is not required for the free-service professional (LPS). It is therefore not required to pay ordinal dues. The dental surgeon is simply registered on a specific list maintained by the National Council of the Order.
The pre-declaration must be accompanied by a statement regarding the language skills necessary to carry out the service. In this case, the control of language proficiency must be proportionate to the activity to be carried out and carried out once the professional qualification has been recognised.
When training titles do not receive automatic recognition (see supra "2.0). a. National legislation"), the provider's professional qualifications are checked before the first service is provided. In the event of substantial differences between the qualifications of the person concerned and the training required in France which would be likely to harm public health, the claimant is subjected to an aptitude test.
The dental surgeon in the situation of LPS is obliged to respect the professional rules applicable in France, including all ethical rules (see infra "3." Conditions of honorability, ethical rules, ethics"). It is subject to the disciplinary jurisdiction of the College of Dental Surgeons.
The performance is performed under the French professional title of dental surgeon. However, where training qualifications are not recognised and qualifications have not been verified, the performance is carried out under the professional title of the State of Establishment, in order to avoid confusion With the French professional title.
To go further Article L. 4112-7 of the Public Health Code.
c. EU or EEA nationals: for a permanent exercise (Free Establishment)
The automatic diploma recognition scheme
Article L. 4141-3 of the Public Health Code creates a regime for automatic recognition in France of certain diplomas or titles, if any, accompanied by certificates, obtained in an EU or EEA state (see above "2." a. National Legislation").
It is the responsibility of the National Council of the College of Dental Surgeons to verify the regularity of diplomas, titles, certificates and certificates, to grant automatic recognition and then to rule on the application for inclusion on the Order's roster.
To go further Article L. 4151-5 of the Public Health Code.
The regime of individual authorisation to practise
If the EU or EEA national does not qualify for the automatic recognition of his or her credentials, he or she falls under an authorisation scheme (see below "5o). b. If necessary, seek an individual authorization to exercise").
Persons who do not receive automatic recognition but who hold a training degree to legally practise as a dental surgeon may be individually authorised to practise in France, by the Minister for Health, after advice from a commission made up of professionals.
If the examination of the professional qualifications attested by the training credentials and the professional experience shows substantial differences with the qualifications required for access to the profession and its exercise in France, the person must submit to a compensation measure.
Depending on the level of qualification required in France and that held by the person concerned, the competent authority can either:
- Offer the applicant a choice between an adjustment course or an aptitude test;
- require an adjustment course and/or aptitude test.
To go further Articles L. 4141-3-1 and R. 4111-14 and following of the Public Health Code.
Three degrees. Conditions of honorability, ethical rules, ethics
The provisions of the Code of Ethics are required of all professionals specializing in oral medicine practising in France, whether they are registered on the Order's board or are exempt from this obligation (see infra "5o. b. Request inclusion on the order of dental surgeons" list").
What to know
All provisions of the Code of Ethics are codified in sections R. 4127-201 to R. 4127-284 of the Public Health Code.
As such, dental surgeons must respect the principles of dignity, non-discrimination, professional secrecy or independence.
It's a four-degree one. Insurance
a. Obligation to take out professional liability insurance
As a health professional, a liberal dental surgeon must take out professional liability insurance.
On the other hand, if he practises as an employee, this insurance is only optional. In this case, it is up to the employer to take out such insurance for its employees for the acts carried out during their professional activity.
To go further Article L. 1142-2 of the Public Health Code.
b. Self-employed retirement fund membership obligation for dental surgeons and midwives (CARCDSF)
Any dental surgeon registered on the board of the College of Dental Surgeons and practising in the liberal form (even part-time and even if he is also employed) has an obligation to join the CARCDSF.
The individual must report to carCDSF within one month of the start of his Liberal activity.
To go further Article R. 643-1 of the Social Security Code; the site of the CARCDSF .
c. Health Insurance Reporting Obligation
Once on the Order's roster, the dental surgeon practising in liberal form must declare his activity with the Primary Health Insurance Fund (CPAM).
Registration with the CPAM can be made online on the official website of Medicare.
The registrant must provide a complete file including:
- Copying a valid piece of identification
- The certificate of registration on the Order's board;
- a professional bank identity statement (RIB)
- if necessary, the notification of the radiological installation.
For more information, please refer to the section on the installation of dental surgeons on the Health Insurance website.
Five degrees. Qualification recognition procedures and formalities
a. Make a pre-declaration of activity for EU or EEA nationals engaged in temporary and occasional activity (LPS)
Any EU or EEA national who is established and legally practises the activities of dental surgeon in one of these states may practice in France on a temporary or occasional basis if he makes the prior declaration (see supra "2 b. b). EU and EEA nationals: for a temporary and casual exercise (Free Service Service) ").
The advance declaration must be renewed every year.
Any change in the applicant's situation must be notified under the same conditions.
The declaration must be addressed prior to the first service delivery to the National Council of the College of Dental Surgeons.
Terms of reporting and receipt
The declaration can be sent by mail or directly made online on the official website of the College of Dental Surgeons.
When the National Council of the Order receives the declaration and all the necessary supporting documents, it sends the claimant a receipt specifying its registration number as well as the discipline exercised.
The service provider informs the relevant national health insurance agency of its provision of services by sending a copy of the receipt or by any other means.
Within one month of receiving the declaration, the National Council of the Order informs the applicant:
- Whether or not he can start delivering services;
- when the verification of professional qualifications shows a substantial difference with the training required in France, he must prove to have acquired the missing knowledge and skills by submitting to an ordeal aptitude. If he meets this check, he is informed within one month that he can begin the provision of services;
- when the file review highlights a difficulty requiring further information, the reasons for the delay in reviewing the file. He then has one month to obtain the requested additional information. In this case, before the end of the second month from the receipt of this information, the National Council informs the claimant, after reviewing his file:- whether or not it can begin service delivery,
- when the verification of the claimant's professional qualifications shows a substantial difference with the training required in France, he must demonstrate that he has acquired the missing knowledge and skills, including subjecting to an aptitude test.
In the latter case, if he meets this control, he is informed within one month that he can begin the provision of services. Otherwise, he is informed that he cannot begin the delivery of services. In the absence of a response from the National Council of the Order within these timeframes, service delivery may begin.
The pre-declaration must be accompanied by a statement regarding the language skills required to carry out the service and the following supporting documents:
- The advance service delivery form
- Copying a valid piece of identification or a document attesting to the applicant's nationality;
- Copying the training document or titles, accompanied, if necessary, by a translation by a certified translator;
- a certificate from the competent authority of the EU State of Settlement or the EEA certifying that the person is legally established in that state and that he is not prohibited from practising, accompanied, if necessary, by a french translation established by a certified translator.
The control of language proficiency must be proportionate to the activity to be carried out and carried out once the professional qualification has been recognised.
b. Formalities for EU or EEA nationals for a permanent exercise (LE)
If necessary, seek individual authorisation to exercise
If the national is not under the automatic recognition scheme, he must apply for a licence to practise.
The request is addressed in two copies, by letter recommended with request for notice of receipt to the unit responsible for the commissions of exercise authorization (CAE) of the National Management Centre (NMC).
The application file must contain all of the following supporting documents:
- The application form for authorization to practice the profession ;
- A photocopy of a valid ID
- A copy of the training title allowing the practice of the profession in the state of obtaining as well as, if necessary, a copy of the specialist training title;
- If necessary, a copy of the additional diplomas;
- any useful evidence justifying continuous training, experience and skills acquired during the professional exercise in an EU or EEA state, or in a third state (certificates of functions, activity report, operational assessment, etc. ) ;
- in the context of functions performed in a state other than France, a declaration by the competent authority of that State, less than one year old, attesting to the absence of sanctions against the applicant.
Depending on the applicant's situation, additional supporting documentation is required. For more information, please visit the NMC's official website.
What to know
Supporting documents must be written in French or translated by a certified translator.
The NMC acknowledges receipt of the request within one month of receipt.
The silence kept for a certain period of time from the receipt of the full file is worth the decision to dismiss the application. This delay is increased to:
- four months for applications from EU or EEA nationals with a degree from one of these states;
- six months for applications from third-party nationals with a diploma from an EU or EEA state;
- one year for other applications.
This period may be extended by two months, by decision of the ministerial authority notified no later than one month before the expiry of the latter, in the event of a serious difficulty in assessing the candidate's professional experience.
To go further : decree of 25 February 2010 setting out the composition of the file to be provided to the competent authorisation commissions for the examination of applications submitted for the exercise in France of the professions of doctor, dental surgeon, midwife and Pharmacist.
Good to know: compensation measures
Where there are substantial differences between the training and work experience of the national and those required to practise in France, the NMC may decide either:
- Suggest that the applicant choose between an adjustment course or an aptitude test;
- to impose an adjustment course and/or an aptitude test.
The purpose of the aptitude test is to verify, through written or oral tests or practical exercises, the applicant's fitness to practise as a dental surgeon. It deals with subjects that are not covered by the applicant's training or training credentials or professional experience.
The purpose of the adaptation course is to enable interested parties to acquire the skills necessary to practice the profession of dental surgeon. It is performed under the responsibility of a dental surgeon and can be accompanied by optional additional theoretical training. The duration of the internship does not exceed three years. It can be done part-time.
To go further Articles R. 4111-14 and R. 4111-17 to R. 4111-20 of the Public Health Code.
Request registration on the order of dental surgeons' list
Registration on the Order's board is mandatory to legally practice the activity of dental surgeon in France.
The registration does not apply:
- EU or EEA nationals who are established and who are legally a dental surgeon in a Member State or party, when they perform acts of their profession on a temporary and occasional basis in France (see supra "2o. b. EU and EEA nationals: for temporary and occasional exercise);
- dental surgeons belonging to the active executives of the Military Health Service;
- dental surgeons who, having the status of a public servant or a holding agent of a local community, are not called upon, in the course of their duties, to perform dental surgery.
Registration on the Order's board allows for the automatic and free issuance of the Health Professional Card (CPS). The CPS is an electronic business identity card. It is protected by a confidential code and contains, among other things, the identification of a dental surgeon (identity, profession, specialty). For more information, it is recommended to refer to the government website of the French Digital Health Agency.
The application for registration is addressed to the Chairman of the Board of the Order of Dental Surgeons of the Department in which the person wished to establish his professional residence.
The application can be submitted directly to the departmental council of the Order concerned or sent to it by registered mail with request for notice of receipt.
What to know
In the event of a transfer of his professional residence outside the department, the practitioner is required to request his removal from the order of the department where he was practising and his registration on the order of his new professional residence.
Upon receipt of the application, the county council appoints a rapporteur who conducts the application and makes a written report. The board verifies the candidate's titles and requests disclosure of bulletin 2 of the applicant's criminal record. In particular, it verifies that the candidate:
- fulfils the necessary conditions of morality and independence;
- meets the necessary competency requirements;
- does not present a disability or pathological condition incompatible with the practice of the profession (see supra "3." e. Physical aptitude").
In case of serious doubt about the applicant's professional competence or the existence of a disability or pathological condition incompatible with the practice of the profession, the county council refers the matter to the regional or inter-regional council expertise. If, in the opinion of the expert report, there is a professional inadequacy that makes the practice of the profession dangerous, the departmental council refuses registration and specifies the training obligations of the practitioner.
No decision to refuse registration can be made without the person being invited at least a fortnight in advance by a recommended letter requesting notice of receipt to appear before the Board to explain.
The decision of the College Council is notified, within a week, to the person concerned to the National Council of the Order of Dental Surgeons and to the Director General of the Regional Health Agency (ARS). The notification is by recommended letter with request for notice of receipt.
The notification mentions remedies against the decision. The decision to refuse must be justified.
The Chair acknowledges receipt of the full file within one month of its registration.
The College's departmental council must decide on the application for registration within three months of receipt of the full application file. If a response is not answered within this time frame, the application for registration is deemed rejected.
This period is increased to six months for nationals of third countries when an investigation is to be carried out outside metropolitan France. The person concerned is then notified.
It may also be extended for a period of no more than two months by the departmental council when an expert opinion has been ordered.
The applicant must submit a complete application file including:
- two copies of the standardized questionnaire completed, dated and signed, accompanied by a photo ID available in the College's departmental councils;
- A photocopy of a valid ID or, if necessary, a certificate of nationality issued by a competent authority;
- If applicable, a photocopy of a valid EU citizen's family residence card, the valid long-term resident-EC card or the resident card with valid refugee status;
- If so, a photocopy of a valid nationality certificate;
- a copy, accompanied if necessary by a translation by a certified translator, of the training courses to which are attached:- where the applicant is an EU or EEA national, the certificate or certificates provided (see above "2. a. National requirements"),
- applicant is granted an individual exercise permit (see supra "2. v. EU and EEA nationals: for a permanent exercise"), a copy of this authorisation,
- When the applicant presents a diploma issued in a foreign state whose validity is recognized on French territory, the copy of the titles to which that recognition may be subordinated;
- for nationals of a foreign state, a criminal record extract or an equivalent document less than three months old, issued by a competent authority of the State of origin. This part can be replaced, for EU or EEA nationals who require proof of morality or honourability for access to the medical activity, by a certificate, less than three months old, from the competent authority of the State. certifying that these moral or honourability conditions are met;
- a statement on the applicant's honour certifying that no proceedings that could give rise to a conviction or sanction that could affect the listing on the board are against him;
- a certificate of registration or registration issued by the authority with which the applicant was previously registered or registered or, failing that, a declaration of honour from the applicant certifying that he or she was never registered or registered or, failing that, a certificate of registration or registration in an EU or EEA state;
- all the evidence that the applicant has the language skills necessary to practice the profession;
- a resume.
The applicant or the National Council of the College of Dental Surgeons may challenge the decision to register or refuse registration within 30 days of notification of the decision or the implied decision to reject it. The appeal is brought before the territorially competent regional council.
The regional council must decide within two months of receiving the application. In the absence of a decision within this period, the appeal is deemed dismissed.
The decision of the regional council is also subject to appeal, within 30 days, to the National Council of the Order of Dental Surgeons. The decision itself can be appealed to the Council of State.
Registration on the College's board is free, but it creates an obligation to pay the mandatory ordinal dues, the amount of which is set annually and which must be paid in the first quarter of the current calendar year. Payment can be made online on the official website of the National Council of the Order of Dental Surgeons. As an indication, the amount of this contribution was 422 euros in 2017.
To go further Articles L. 4112-1 at L. 4112-6, and R. 4112-1 at R. 4112-20 of the Public Health Code.
Application for inclusion on the list of qualified specialists
The oral medicine professional may apply for a list of qualified specialists in the National College of Dental Surgeons.
The professional must apply to the departmental council for registration:
- The Order of Registration for the professional on the orderboard;
- Order of Paris for the French professional residing abroad.
The professional should address:
- The application for oral medicine qualification , in double copy, completed and signed;
- supporting documents in the form relating to the professional's qualifications and training qualifications.
Outcome of the procedure
The College's departmental council forwards the application to the National Qualification Board for First Instance, which gives a reasoned opinion. After receiving this opinion, the county council of the order makes a decision of qualification favorable or not.
The professional can only be registered on one list of specialists.
To go further Article R. 4127-283 of the Public Health Code, official website of the National Council of the College of Dental Surgeons ( ONCD ).
French assistance centre
The ENIC-NARIC Centre is the French centre for information on academic and professional recognition of diplomas.
SOLVIT is a service provided by the National Administration of each EU member state or party to the EEA agreement. Its aim is to find a solution to a dispute between an EU national and the administration of another of these states. SOLVIT intervenes in particular in the recognition of professional qualifications.
The person concerned can only use SOLVIT if he establishes:
- that the public administration of one EU state has not respected its rights under EU law as a citizen or business of another EU state;
- that it has not already initiated legal action (administrative action is not considered as such).
The national must complete a online complaint form .
Once his file has been submitted, SOLVIT contacts him within a week to request, if necessary, additional information and to verify that the problem is within his competence.
To enter SOLVIT, the national must communicate:
- Full contact details
- Detailed description of his problem
- all the evidence in the file (for example, correspondence and decisions received from the relevant administrative authority).
SOLVIT is committed to finding a solution within ten weeks of the day the case was taken over by the SOLVIT centre in the country in which the problem occurred.
Outcome of the procedure
At the end of the 10-week period, SOLVIT presents a solution:
- If this solution resolves the dispute over the application of European law, the solution is accepted and the case is closed;
- if there is no solution, the case is closed as unresolved and referred to the European Commission.
SOLVIT in France: General Secretariat for European Affairs, 68 rue de Bellechasse, 75700, Paris ( official website ).